Docs / Platform Settings / User Management

Administrator Management

The User Management page allows you to create and manage administrator accounts for ZEM Cloud.

Accessing User Management

Click User Management in the sidebar. This section is only available to users with appropriate permissions.

Administrator Accounts

ZEM Cloud administrators are users who can access the dashboard to manage endpoints. These are separate from local user accounts on endpoints.

Account Types

  • Owner - Full access to all features, cannot be deleted
  • Admin - Full access, can be managed by Owner
  • Custom Roles - Access based on assigned role permissions

Viewing Administrators

The User Management page displays a table of all administrator accounts:

  • Name - Administrator's display name
  • Email - Login email address
  • Role - Assigned role (Owner, Admin, or custom)
  • Status - Active or disabled
  • Last Login - Most recent login time
  • Created - Account creation date

Adding an Administrator

  1. Click Add User
  2. Enter the administrator's email address
  3. Enter their display name
  4. Select a role from the dropdown
  5. Set a temporary password
  6. Click Create User

The new administrator will receive an email with login instructions (if email is configured).

Editing an Administrator

  1. Click on the administrator row in the table
  2. Update the desired fields (name, role, status)
  3. Click Save Changes

Resetting Password

To reset an administrator's password:

  1. Click on the administrator row
  2. Click Reset Password
  3. Enter a new temporary password
  4. Click Save

The administrator should change their password after logging in.

Disabling an Account

To temporarily disable an administrator without deleting them:

  1. Click on the administrator row
  2. Change Status to Disabled
  3. Click Save Changes

Disabled accounts cannot log in but retain their settings and can be re-enabled later.

Deleting an Administrator

  1. Click on the administrator row
  2. Click Delete User
  3. Confirm the deletion

Your Account

To manage your own account:

  1. Click your profile icon in the header
  2. Select Account Settings

From here you can:

  • Change your display name
  • Update your email address
  • Change your password
  • Enable two-factor authentication

Audit Trail

All administrator account changes are logged in the Audit Log:

  • Account creation
  • Password changes
  • Role changes
  • Account deletion
  • Login attempts