Docs / Getting Started / Welcome

Welcome to ZEM Cloud

ZEM Cloud is a unified endpoint management platform that allows you to monitor, manage, and secure your organisation's devices from a single dashboard.

What is ZEM Cloud?

ZEM Cloud provides centralised management for:

  • Desktop Endpoints - Linux (Ubuntu, Debian, Arch, Fedora), macOS, and Windows
  • Mobile Devices - Android and iOS smartphones and tablets

From the ZEM Cloud dashboard, you can monitor device health, deploy updates, manage users, and execute remote actions across your entire fleet.

Key Features

Real-Time Monitoring

  • Live telemetry data including CPU, memory, disk, and network usage
  • Online/offline status tracking
  • Update availability notifications
  • Security patch monitoring

Update Management

  • View pending updates across all endpoints
  • Schedule automatic updates with configurable reboot times
  • Track security updates separately
  • Monitor package inventory

Remote Actions

  • Reboot or shutdown endpoints remotely
  • Lock devices or ring mobile devices
  • Manage local user accounts
  • Push configuration changes

Mobile Device Management

  • Enrol Android devices as Device Owner or Work Profile
  • Monitor iOS devices with ZSync app
  • Track installed applications
  • Send push messages to devices

Supported Platforms

Platform | Agent | Service Manager
Ubuntu / Debian | Bash | systemd
Arch Linux | Bash | systemd
Fedora | Bash | systemd
macOS | Bash | launchd
Windows 10/11 | PowerShell | NSSM Services
Android 11+ | ZSync App | WorkManager
iOS 18+ | ZSync App | BGTaskScheduler

Getting Started

To begin using ZEM Cloud:

  1. Log in to your ZEM Cloud dashboard with your administrator credentials
  2. Familiarise yourself with the navigation and dashboard layout
  3. Enrol your first endpoint using the Enrol Endpoint wizard
  4. Monitor your devices from the Endpoint Overview page
  • Dashboard Overview - Learn about the home dashboard and statistics
  • Enrol an Endpoint - Step-by-step guides for enrolling devices
  • Endpoint Overview - Managing and monitoring your endpoints
  • Configuration Settings - Customise your ZEM Cloud instance

Need Help?

If you encounter any issues or have questions:

  • Browse the documentation sections in the sidebar
  • Check the Troubleshooting guide for common issues
  • Contact your system administrator